Transform Your Travel Dreams Into Reality

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Terms of Service

1. Acceptance of Terms

By accessing and using VacationCrafters VIP services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

VacationCrafters VIP provides luxury travel planning and concierge services. We act as intermediaries between clients and travel service providers including hotels, airlines, and activity operators.

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel proposal. Final payment is due 60 days prior to departure unless otherwise agreed. Cancellation policies vary by supplier and will be clearly communicated.

4. Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents, and adhering to supplier terms and conditions.

5. Limitation of Liability

VacationCrafters VIP acts as an agent and is not liable for the acts or omissions of third-party service providers. Our liability is limited to the fees paid for our planning services.

6. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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Privacy Policy

1. Information We Collect

We collect personal information necessary to provide travel services including names, contact details, passport information, dietary restrictions, and travel preferences.

2. How We Use Your Information

Your information is used to plan and book travel services, communicate with you about your trips, and improve our services. We may also use it for marketing purposes with your consent.

3. Information Sharing

We share your information with travel service providers (hotels, airlines, etc.) as necessary to fulfill your bookings. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to access, update, or delete your personal information. You may also object to processing or request data portability. Contact us to exercise these rights.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Travel records are typically kept for 7 years.

7. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at [email protected]

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed.

4. Third-Party Cookies

We may use third-party services like Google Analytics that place cookies on your device. These services have their own privacy policies.

5. Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this cookie policy from time to time. Please review it periodically for any changes.